FAQ (Frequently Asked Questions)

Do you deliver and set up?
	Of course! We will deliver and set up each bounce house well before your party starts. At that time, we'll inspect the unit for cleanliness and safety. We'll come back to take it down after the party is over. Set up and take down usually takes about 30 minutes. This service is included in your rental cost if you live within our delivery area. click here to calculate delivery fees
Are bounce houses safe?
	Yes. Our bounce houses are constructed to be as safe as possible. All units are tied down with either 18inch stakes, or 100lb sand bags. Also, each bouncer comes with a front safety step. Adult supervision is a must! This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the bounce house. All our bounce houses are covered for weather protection (direct sun and light rain) and they have netting on all four sides to allow for greater visibility and air circulation.
What kind of power is required for the bounce house?
	Our bounce houses plug into a standard 110V household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the units should be no more than 50 feet from that outlet. If power is unavailable, we can provide you with a gas-powered blower (if available) at an additional fee.
What type of surface can the bounce house be placed on?
	We can set up on almost any surface as long as it is level. Generally, we can set up on grass, concrete, asphalt, or bark. Please make sure that any sprinklers are turned off as our bouncers should not get wet and would pose a safety hazard during use. We will ask what surface is available when we book your unit so we can plan for the proper anchors.
How much room do I need to set up a bounce house?
	You should have a level area that is 17feet x 20feet with a vertical clearance of 15feet to 25feet. This considers space for the blower set up behind the unit as well as clearance to avoid rubbing of the bouncer against any walls or trees. Larger units such as the slides, combo units, and water inflatables need extra space. Please click on the unit's picture to see individual space requirements.
Are you insured?
	YES. We are fully insured in the event of injury due to our gross negligence or malfunction of our equipment. This statement in no way implies legal responsibility. Please read both sides of your rental agreement. Please note: All individuals and/or companies that rent a bounce house are required to sign a liability waiver prior to set up. We cannot set up a bounce house until the liability waiver is signed by an adult.
Is there a deposit required to reserve a rental unit?
	NO We will take your information regarding location, date, time, and type of bouncer at the time of the reservation. We kindly ask that if you decide to cancel your reservation that you give us as much notice as possible so we have the chance to rent it out prior to the event date.
When should I reserve a bounce house?
	The sooner you reserve your bouncer, the better. We book our bouncers on a first call basis. During the busy times, our bouncers are booked one to two months ahead of time. As soon as you set your party date, reserve your bouncer. We can also accommodate last minute reservations if we have a bouncer available.
What is your policy on rain and weather?
	For safety reasons, we reserve the right to cancel due to rain or high winds. No payment will be required and your deposit (if applicable) will be refunded. If the weather is questionable at the time of the party, but not raining, we will set up if you choose, however, there is no refund once we have set up the bounce house.
Do you deliver to Parks?
	Yes. We carry several City Parks and Rec departments under our insurance policy allowing us to set up on any approved parks - worry free and at no extra charge. These cities include Roseville, Antelope, Auburn, Lincoln, Granite Bay and Citrus Heights. If you wish to have your location at a different city, we can work with you to determine the best option for your party.
When is an attendant required with a rental?
	First of all, we can provide a paid attendent if desired. An attendant is alway required at the following event types: Church Functions, Child Care Centers, Grand Openings, Fund Raisers and any other event where it is open to the public.
Is it possible to rent after dark?
	Yes. It is possible to rent after dark. However due to the nature of late night rentals and pickups, we do require the rental of our High-Power Fluorescent Lights. This will provide the necessary lighting of the units with lower power consumption.